Broker Assistant

PMML is seeking a Broker Assistant to support its commercial brokers in property marketing, transaction follow-up and the administrative management of files.

This is an execution role at the heart of the transaction cycle: the incumbent keeps timelines on track, ensures files remain complete and compliant, and allows brokers to stay focused on the deal. Full-time position, remote.

Responsibilities

• Communications — Sort and prioritize incoming emails, respond to routine requests.
• Document management — File and archive documents according to a consistent naming convention, maintaining strict confidentiality.
• CRM and procedures — Keep the CRM up to date, document and improve existing procedures.
• Scheduling — Book appointments, send confirmations and reminders, prioritize according to deadlines.
• Client files — Verify document completeness, perform preliminary analysis of financing files, prepare marketing brochures.
• Deadline tracking — Follow up with clients, lenders, appraisers, notaries and other stakeholders; maintain dashboards; flag any issue to the broker.
• Continuous improvement — Build templates and automations, monitor market developments.

Role progression

The position is primarily administrative at the outset. Responsibilities expand progressively, in step with demonstrated autonomy.

Profile

• Rigour, discretion and sound judgment when handling confidential files.
• Autonomy in managing competing priorities and deadlines.
• Systematic quality control before any document is sent out.
• Comfort with a CRM and standard office software.
• French-English bilingualism, both spoken and written.

Scope of the role

The Broker Assistant prepares files and handles follow-ups. Financing recommendations and commitments to clients or lenders remain the broker’s responsibility.

What we offer

• A full-time remote position within a growing team.
• The support of specialized teams: analysts, marketing, legal, technology.
• A role that evolves with demonstrated autonomy, with responsibilities broadening over time.

PMML is the largest Quebec-based commercial real estate and mortgage brokerage firm, with an extensive presence across Quebec and ongoing expansion into Ontario. With 12 offices and more than 220 professionals, including some one hundred commercial real estate and mortgage brokers, PMML delivers high value-added service to investors and property owners.

With more than $5 billion under brokerage contracts, the firm draws on a multidisciplinary team and a database enriched by artificial intelligence, increasing the value of the services provided to its clients.

A good knowledge of both French and English is required, as you will collaborate with colleagues across offices and communicate with corporate partners in both languages.

As Quebec’s largest brokerage firm and a leader in commercial real estate, we foster a culture grounded in excellence and self-improvement, and we champion flexibility, respect, diversity and transparency. We strive to create an inclusive and equitable environment where everyone can show up as themselves and reach their full professional potential.

We thank all applicants for their interest; only those selected for an interview will be contacted.